Customer Reviews

My loved one has really been enjoying this community, she has made the adjustment and is very comfortable in her new home. My mother really likes to play bingo as well as the other activities they ... Read More >

When we arrived to the community we received a pamphlet and noticed that the prices were very high. From what we only got to see of the community it was clean and the staff were nice. The staff tha... Read More >

The Victory Centre of Vernon Hills has wonderful staff. I was able to get all of my questions answered during my tour. The community was well organized. I really liked all the activities and amenit... Read More >

Victory Centre of Vernon Hills doesn't have a meal program. The person who toured us around was OK. The rooms were not as large. It's OK for what they offer, but it wasn't for us. Read More >

We visited Victory Centre of Vernon Hills. Everybody was nice and informative. We didn't see a lot of the place because there was a flu going around, so we couldn't really go on the floors, but we saw the downstairs and spent time talking to the representative there. They all seemed very nice. My... Read More >

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Like an all inclusive resort. To describe in one word - class. Read More >

Well from what my loved one tells me, he seems to be very happy staying at the Victory Centre. I know that they are having trouble with keeping some of the waiting staff, but other than that there ... Read More >

Everything was good at Victory Centre of Vernon Hills -- the cleanliness, physical appearance, and upkeep -- and the food was fine. Read More >

We toured here when looking for options. They would have been my first choice. They were very modern and new. Unfortunately, we were in a time crunch, and they didn't have any openings available. Read More >

After weeks of anxiety over finding care for my 94 year old mother I contacted Kimberly Parker at Victory Centre in Vernon Hills. It is such a nice... Read More >

I liked Victory Centre of Vernon Hills. It was not so commercial. They had a very nice courtyard with a gazebo. It was expensive. They had a nursing staff. They had nice flowers, nice bushes, and trees outside. Read More >

I am very happy with it. The people are very friendly. My father has only been there for about a month and a half. We just have to iron out some kinks. I would recommend the Victory Centre. Out of ... Read More >

The people who were employed at Victory Centre of Vernon Hills were cooperative. They provided a fair amount of information. We did get a tour, it was positive, and we liked seeing the facility. We were looking for a place for my parents. My sisters and I were pleasantly surprised with the... Read More >

We've just moved our father, who's 99 years old, from senior living to Victory Centre Assisted Living. We've met Kimberly Parker three years ago, when we're moving in our father, and at that time she was a great help and support to us. Thanks to her expertise exceptionally friendly personality, ... Read More >

It was a long distance team approach to find a place for Dad. The entire process/experience from the application to moving in, to beyond has been... Read More >

I found Victory Centre, and I am now on the waiting list. It’s in the community where I live, and the visit was very satisfactory. The person there was fine, knowledgeable, and answered our questions. The rooms were fine, but I don’t think they have a lot of activities. The community all seemed... Read More >

So far we have no complaints. It seems like the right place for. She is not happy that there is only one entree, plus a variety of sandwiches. But I have never had any complaints about the quality ... Read More >

We were very impressed with the staff’s professionalism at Victory Centre. They genuinely care, and one of the other things that we found out is if our parents outlive their savings that they are willing to accept Medicaid. Basically, the biggest is an alcove, and the other one was a studio... Read More >

I like the place; it’s lovely. I live near it. They’re very nice. My friend was there. She really likes it, and she’s a very particular person. Read More >

Victory Center was a nice and clean looking place. It is spacious downstairs with hallways, beautiful couches, and nice music. There were a lot of staff turnovers though, and they don’t have enough staff. They should have more care. They have small rooms -- good for a single person. They have a... Read More >

Looked at many senior facilities, but when I saw Victory I knew I found "home." The staff and residents are helpful and friendly. I also have my dog--Teddy living with me. Read More >

Love this place. The biggest downfall is that it does not provide longterm nursing care. However, we are definitely holding this as a possibility. Read More >

Just did not like the layout. Read More >

Victory Center was very nice. It was a large and very attractive community. The food was very good. They allow dogs. It is very nice living for someone who just wants to move into a facility where they don't have to cook, clean, etc., and also it has a nice social life. They have all kinds of... Read More >