Carole H.

I want to let you know how please I am with Victory Centre’s Assisted Living Facility in Bartlett. My 81 year old aunt, Josephine, moved in on their opening day which was December 11, 2006. She has been there now for a little over a month and loved it there from day one.

I was nervous about making the decision to move my aunt to Victory Centre. My 79-year-old mother has been my aunt’s care taker for five years since she had her stroke. My mom is selling her home and moving to a senior complex soon herself, so I needed to find a place for my aunt. I wasn’t sure what to expect. Well, from the first day I met Starr in the summer, who is the director of sales, I have had nothing but positive experiences, and have met wonderful people. I met with Starr several times last summer, and she convinced me that Victory Centre would be a good place for my aunt to live. Once my aunt moved in, I had contact with Dave, who has overseen everything, the nurses, the CNAs, the activities directors Rose and Rita, Yvette, the chef, the waiters and waitresses, the desk attendants where we sign in and out, and I know I’m leaving people out. Everyone has been wonderful to me and my aunt. They answer all of my questions or find out who can answer them. They are terrific about keeping me informed about the care of my aunt. And what really amazed me is how friendly everyone is. I visit my aunt several times a week, and everyone always greets me and my aunt with a genuine smile, and in my aunt’s case, often with a hug! My aunt is thriving with the warmth she is experiencing!

She loves all the daily activities you offer, and to my delight, she participates in a lot of them. When my aunt suffered a stroke 5 years ago she lost most of her speech. I was concerned she would just sit in her room all by herself. That has not been the case at all. Everyone makes an effort to understand what she needs through her pointing, 1 word conversations, and gesturing. She is communicating just fine to her and my delight!

The services from helping her with her shower, to cleaning her room and changing her sheets and washing her clothes have been great. He apartment is perfect for her. I haven’t seen my aunt so happy in years! She really feels at home in Victory Centre.

Any doubt I gad about Victory Centre at the beginning of my research into your facility are gone. I know I made the right decision for my aunt. Having her 2 minutes from my home is so convenient. The piece of mind I have with her being there is incredible! I know she is being looked after and is truly cared about. Thank you for offering such a wonderful place to seniors. And please let the staff at Victory Centre know how much I appreciate every single one of them! They truly make every effort to make Victory Centre seem like home, seem like family. They are truly guardian angels!

I have told so many people already about how pleased I am. Word of mouth is a great way to advertise. I can promise you that I am spreading the word! Thank you again from the bottom of my heart.

Carole H.
Family Member
Victory Centre of Bartlett