Why Choose Pathway

Delivering Operational Excellence

Since no two senior living communities are exactly alike, Pathway employs a flexible operating model that is adaptable to the needs of each market we serve. As appropriate, Pathway draws on proven, award-winning programs and services to quickly put the power of our experience to work. Our signature programs earn praises from residents who benefit directly from the experiences delivered, from staff who are enthusiastic about our uniqueness, and from the industry for our groundbreaking, transformative innovation.

  • Pathway People
    Pathway’s employment practices, including recruitment, selection and on-boarding processes, training and retention programs and highly customized policies and procedures, inspire senior living personnel to create positive memorable moments for their internal and external customers.
  • Pathway University™
    Pathway takes the work and worry out of keeping staff up-to-date and informed with our extensive, proprietary online training programs. From infection control and maintaining confidentiality, to effective customer service and sales techniques, systematic and comprehensive training programs are just a click away. This sophisticated online training platform results in the consistent delivery of the training message, positive employee outcomes with regard to desired customer care behaviors, and better tracking for compliance purposes.
  • SenseSations!™
    In addition to providing a variety of delicious and nutritious meals, Pathway’s dining rooms provide “food for the soul” in the form of conversation and camaraderie with friends, neighbors and staff. This social outlet and sense of community is often the “main course” with our “Dining a la Mode” themed menus and specialty event series.
  • Viva!™
    Translated, “Viva!” means “Long Live!” and is defined as a celebration of life or an enthusiastic expression of support for someone. Viva!™ at Pathway takes a whole new approach to resident wellness and person-centered care by integrating our services to address not just their physical needs, but also the as-important requirements of a fulfilled and happy life. We examine residents from a holistic perspective, working to support their mind, body and spirit through the six dimensions of their wellness: social, occupational, spiritual, physical, intellectual, and emotional. Viva!™ integrates the strengths and capabilities of our wellness and community life departments to deliver a better model for care than many other senior housing operators are able to provide. And the benefit to residents may be immeasurable. Studies underway will examine increases in length of stay, improved mobility and range of motion, reduction of falls and medications, and other factors that lead to improved quality of life for our residents.
  • Community Life
    Pathway is dedicated to its resident-centered mission of “creating a neighborly sense of community and comfortable lifestyle for those who choose to call our communities home.” Our award-winning community life program offers a creative and vibrant centerpiece to our resident service offerings.

    • ArtPath™
      Regular and ongoing instruction in watercolor, oil, clay, quilting, paper mache and other modalities for beginning and experienced artists-at-heart.
    • Good Vibrations™
      Within Pathway’s unique drumming and vibration circle, participants explore their creative sides and exercise self-expression using a variety of rhythm instruments from Africa, Asia, South American and the Caribbean.
    • Life’sPath™
      Memories matter. Pathway offers residents an opportunity to preserve their life’s story and let their legacies live.
    • See Spot Retire™
      Pathway’s highly praised canine companion program offers older dogs new lives and affords residents meaningful relationships and unconditional affection.
  • GreenAge™
    Pioneers in bringing “green” techniques to its developments, Pathway has a sustainable living philosophy and eco-friendly techniques that bring immense value to how we operate. From utility conservation programs to resident-lead recycling, and from a gradual shift away from paper-based communication to vendor selection with an eye towards “green,” Pathway is once again paving the way as a champion of the environmental movement in seniors’ housing.
  • Satisfaction Surveys
    Understanding the needs and perspectives of customers—residents, families, staff and managers—help communities better evaluate the effectiveness of services and programs, benchmark performance, and provide direction for improvement opportunities. Pathway regularly conducts surveys to ensure that the services, education and value delivered live up to the expectations of each of our customer groups.