Judith K.

My mother, Agnes, has enjoyed living at Alexian Village for over two years. We have been pleased with the superb care she receives as well as with the many fine services. It has been my experience that the staff is composed of exceptionally thoughtful and caring personnel at every level.

As you know, Mom had a medical emergency on October 9 and was taken to the hospital by ambulance. It is my understanding that Hina is the [Life Enrichment Aide] who quickly evaluated the situation. Hina recognized that in this instance, a “little bleeding” could, in fact, be very serious. While we can’t say for sure, I have been told that ignoring this situation might have resulted in serious consequences. I’m sure that Hina would say she was just doing her job. However, in this instance, she did her job exceptionally well.

Please convey my thanks to Hina for her quick thinking on that day as well as for the caring and professional manner that she exhibits every day.

Judith K.
Family Member
Alexian Village of Elk Grove